Service
Consultancy
Based on our Multiple Vendor relationships and cross platform Capabilities, ITL can provide its clients advise and consultancy on projects and products, reduce TCO and improve productivity.
is a registered partner of almost all the major hardware, software and network manufacturers which includes Dell, IBM, HP, Lenovo, Acer, Samsung, Epson, Cisco, Fortinet, Netgear, DLink, Motorola, MacAfee, Symantec, GFI, Adobe, Kaspersky.
is a registered Microsoft and Novell OES Registered Partner capable of providing solutions based on the entire Microsoft suite of products including network operating systems, Messaging and Office Automation.
has VMware trained professionals providing solutions on VMWare and Veeam flavors of Virtualization. The Company is capable of providing support on Microsoft Hyper-V and as well.
has Linux trained professionals providing solutions on Red Hat and SuSe flavors of Linux. The Company is capable of providing support on Pastel and AccPac accounting Packages as well.
provides networking Services conforming to latest EIA/TIA standards in a professional and cost effective manner.
The Company stocks consumables and spares for its clients and has a network of sourcing partners across the globe to ensure procurement to the client’s requirements and satisfaction.
endeavors to provide one stop cost effective IT solutions, Including Hardware, software networking, consumables and support Services to its client’s, delivered in a timely and professional manner.
In-Process
Inforcase Technology is in the process of developing a “Disaster Recovery Center” to enable its clients the option of using Inforcase facilities in case of eventualities.
Service Delivery
Inforcase Technology (Pty) Ltd. has experienced manpower to provide on-Site as well as off-site (back to base) services to its client’s. In order to cater to all types of businesses and budgets, we can offer services on per call basis as well as comprehensive Service level agreements (SLA).
The professionals within the company have a rich experience of support in the government, non-government, banking sector and understand the needs and requirements of these sectors.
The Company understands the needs of the Government and Parastatal support structure and is capable of adding value to its services and reduction of TCO (Total Cost of Ownership) through innovative technologies and creative solutions.
The Company is aware of the challenges being faced by the organizations, SMB’s (Small and medium Businesses), and is capable of providing Solutions to this sector through technology mix to curtail spending and increase profits.
Based on our skills and real time experience Inforcase Technology has the capability to deploy enterprise solutions across multiple platforms.
Inforcase Technology (Pty) Ltd. adopts ITIL standards and methodology for Service Delivery. ITIL is the most widely adopted guidance for IT service management worldwide. It is non-proprietary best practice that can be adapted for use in all business and organizational environments.
ITIL’s value proposition centers on the IT service provider understanding a customer’s business objectives and priorities, and the role that IT services play in enabling these objectives to be met. ITIL adopts a ‘lifecycle’ approach to IT services, focusing on practices for service strategy, service design, service transition, service operation and continual service improvement.
